The Newcomer Settlement Program – NSP


The Newcomer Settlement Program (NSP) provides funding to a network of settlement agencies across Ontario to facilitate the social and economic integration of newcomers to Ontario. The Multicultural Council of Windsor and Essex County NSP assists newcomers’ settlement, to become involved in all aspects of life in Ontario, and contribute to Canadian society. In Windsor, the Newcomer Settlement Program is delivered in partnership with the YMCA of Western Ontario and with Women’s Enterprise Skills Training Inc. (WEST), the Multicultural Council being the lead organization. This program is funded by the Ministry of Citizenship and Immigration.


To help newcomers settle, adjust and contribute to life in Windsor as soon as possible.



The Newcomer Settlement Program Counselor provides services including:

  • One-on-one settlement and orientation assistance
  • Information about community and government services.
  • Referrals to services such as healthcare, housing, legal, education, employment and language and skills training programs and services.
  • Workshops, information sessions and group activities to provide settlement and orientation information.
  • Help filling out forms and applications

The priority is to provide settlement services to newcomers who have become Canadian citizens, refugee claimants, permanent residents, international students, temporary foreign workers or persons who have received special permission to remain in Canada for the purpose of becoming a permanent resident.

Family Wellness Program


As part of Newcomer Settlement Program,  Family Wellness Program supports initiatives that help to increase refugee arrivals and enhance refugee services and support to newly arrived resettled refugees. NSP – Family Wellness expands the range of services provided to government-assisted and privately sponsored refugees in Windsor. This program is also delivered in partnership with YMCA of Western Ontario (YWO) and Women’s Enterprise Skills Training Inc, (WEST) –  YWO and WEST  delivering services pertaining to youth and women related issues respectively.


Government Assisted  (GARs), Privately Sponsored (PSRs) and Blended Visa Officer Recommended (BVORs) Refugees.



  • Interactive workshops focused on family wellness themes, emotional health and resilience.
  • Provide information about the types of services available to meet client needs.
  • Deliver orientation supports to help refugees learn about key features of life in Canada.
  • Assistance with settlement-related issues by supporting refugees to overcome settlement and transition challenges, and navigate immigration processes.
  • Referrals to clinical/therapeutic counselling or other health services where needed.
  • Connect clients to relevant opportunities for developing social connections, volunteer and professional networks.

Group information sessions and one-on-one counselling to clients focused on refugee health, family wellness, women and youth.

For more information please contact The Multicultural Council at 519.255.1127 or send us an email.

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